Your privacy is important to us. This Privacy Policy describes how InspectionXpert Corporation (“InspectionXpert,” “we,” “our,” “us”) collects, uses and discloses Personal Information when you interact with our main website at https://inspectionxpert.com (the “Website”), or any of our related websites, applications, or services that link to this Privacy Policy (each a “Service”) that are owned and controlled by InspectionXpert. As used in this Privacy Policy, “Personal Information” means information that identifies or that could be used to identify you, and “Services” means, collectively, the Website and the Services.
This Privacy Policy does not apply to information that our customers collect, create, or provide through use of the InspectionXpert platform used for purposes related to inspection management reporting. We refer to this information as “Customer Data.” Customer Data, which may include Personal Information contained in customer’s own technology environment, is owned and controlled by the customer. Our use and disclosure of Customer Data is governed by our agreements with customers. If you have questions about the information practices of customers that use the InspectionXpert platform, please review the customer’s privacy policy or contact the customer directly.
This Privacy Policy explains the following:
The Personal Information we collect and how we use it depends on the context of your interactions with us. As explained below, we collect Personal Information when you provide it directly to us and when we receive it from third parties. We also collect certain information automatically when you interact with the Services.
INFORMATION YOU PROVIDE US
Some of the Services may permit you to directly provide us with contact information, such as your full name and email address, and other information about you. This includes the following:
Some of this information may be collected by external parties on our behalf. For example, we use a payment processor when you engage in a transaction on our website; InspectionXpert does not itself collect or store payment card information.
Additionally, if you apply for a job through the “Careers” page on our Website, we will collect information necessary to evaluate and contact you about your application, which may include your contact details, your resume/CV, employment history, job preferences, educational background, immigration status and entitlement to work; as well as information for diversity monitoring, such as your gender, race, disability or veteran status.
When you interact with the Services, certain information about your use of our Services is automatically collected. This may include:
We collect some of this information through tracking technologies such as cookies and web beacons. For more information, please see the How We Use Cookies and Other Tracking Technologies section below.
In some cases, we receive Personal information from third parties. For instance, while using our Services, individuals may provide information about another individual, or an authorized user (such as an account administrator) creating an account on your behalf may provide information about you.
We may also receive Personal Information from other third-party sources, including our service providers, such as online analytics providers.
When one individual provides us with information (including Personal Information) about another individual, we assume that the individual has permission and authority to do so and to consent on behalf of that individual to the collection and use of personal information as described in this Privacy Policy. Please contact us immediately (as provided in the How to Contact Us section of this Privacy Policy) if you become aware of an individual providing us with Personal Information about another individual without being authorized to do so.
We may use the Personal Information that we collect or receive through the Services for the following purposes:
Our Websites and Services use cookies. A cookie is a data file that is placed by a website or application operator on the hard drive of a visitor to their website. InspectionXpert and third parties with whom we work may place cookies with the following functions on the computers of visitors to our Websites and Services: to allow the Website or Service to deliver the service requested by the visitor; to remember repeat visitors; to improve the user experience of the Website or Service; to allow the company to perform site or application analytics; and to serve and help tailor our marketing messages based on the visitor’s previous browsing activity.
We only use cookies based on your consent, with the exception of cookies that are strictly necessary to provide you with the services that you have requested.
If you don’t want non-essential cookies to be placed on your device, then you can accept or reject them in the cookie banners.
Otherwise, most browsers will allow a visitor to choose which cookies can be placed on their computer and to delete or disable cookies. Please note that disabling cookies may prevent a visitor from using certain features on our Websites or Services. For more information, please refer to any applicable cookie policy on the Website or Service.
To accomplish the purposes set out above, we may share your Personal Information with other parties that may include the following:
You can always choose whether or not to provide information to the Services. However, if you choose not to disclose certain information, you may not be able to establish an account on the Services, which may limit your access to certain functions of the Services.
Other examples of your choices include:
The Services may contain links to other third-party websites and services. These websites and services are not subject to this Privacy Policy. They are not controlled by InspectionXpert and InspectionXpert is not responsible for their content or their privacy policies, which may differ from ours. We have not reviewed and make no representations about the accuracy of information on third-party websites, or about their information handling practices. Visits you make to these websites are at your own risk, and we encourage you to review their privacy policies.
We may process and store your Personal Information in the United States and in any other country where we or our or service providers operate. By your use of the Services you acknowledge that we will maintain your Personal Information in jurisdictions which may have different data protection rules than in your country, and that your Personal Information may become accessible as permitted by law in those jurisdictions, including to law enforcement or national security authorities.
This section of the Privacy Policy applies solely to consumers who reside in the State of California and to the Personal Information of a particular California consumer or household (“California Personal Information”). It describes how we collect, use, and share California Personal Information to the extent we act as a “business” under the California Consumer Privacy Act of 2018 (“CCPA”), and the rights that consumers have under the CCPA. California Personal Information does not include, and this section of the Privacy Policy does not apply to:
We may have collected the following categories of California Personal Information regarding consumers within the last 12 months:
We may obtain the categories of California Personal Information that we collect as indicated above from the following categories of sources:
We may use the categories of California Personal Information that we collect, as described above, for one or more of the business purposes and commercial purposes described in the How We Use Personal Information section above.
We may disclose the categories of California Personal Information that we collect as indicated above to the categories of third parties described in the How We Share Personal Information section above. In the preceding 12 months, we may have disclosed all of the categories of California Personal Information listed above to our service providers and other third parties when you direct us to do so, or when you use our Services to do so.
In the preceding 12 months, we have not sold California Personal Information. We do not sell California Personal Information, and we do not have actual knowledge that we sell the California Personal Information of Consumers under the age of 16.
The CCPA and other California laws provide consumers with specific rights regarding their California Personal Information. This section describes the rights you may have and explains how to exercise those rights.
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by sending an email to privacy@inspectionxpert.com, or sending your request by mail as set out in the How to Contact Us section below, with your first name, last name, and email address, and a detailed explanation of your request.
Only you, or an authorized agent registered with the California Secretary of State that you provide written permission authorize to act on your behalf, may make a verifiable consumer request related to your California Personal Information. If an authorized agent makes a request on your behalf, prior to responding we may require the authorized agent to present written and signed proof of authorization to act on your behalf, verify your identity, and confirm the authorized agent’s permission to act on your behalf directly. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. Your request must provide information sufficient to permit us to reasonably verify you are the person about whom we collected California Personal Information, or an authorized agent. To verify your request, we may ask you to provide information such as your first and last name, email address, mailing address, telephone number, or any other information necessary to verify your identity representative of that person. Your request also must include sufficient detail for us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with California Personal Information if we cannot verify your identity or authority to make the request and confirm the California Personal Information relates to you.
If you have an online account with us, we may deliver our written response to that online account. If you do not have an online account with us, we will deliver our written response by mail or electronically.
Making a verifiable consumer request does not require you to create an account with us. However, if you have a password-protected account with us we consider requests made through that account sufficiently verified when the request relates to California Personal Information associated with that specific account.
Any disclosures we provide will only cover the 12-month period preceding our receipt of the verifiable request. If we cannot fulfill, or are permitted to decline, your request then we will alert you or your authorized agent. For data portability requests, we will select a format to provide your California Personal Information that is readily usable.
If your request is manifestly unfounded, repetitive, or excessive, including if you have made several repetitive requests, we may charge a reasonable fee to respond. We also may decline to respond, in which case we will notify you.
NON-DISCRIMINATION
Subject to certain exceptions, you have a right to not receive discriminatory treatment for exercising your access, data portability, and deletion rights described above.
If you are located in the EEA, Switzerland, or the UK, you are entitled to certain rights, subject to applicable exceptions, under the GDPR, Swiss, and UK data protection laws. Please note that, in order to verify your identity, we may require you to provide us with information prior to accessing any records containing information about you.
We typically will process your information pursuant to the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide services to you; or (3) as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedoms related to data privacy. We also may process your information where it is necessary to comply with a legal obligation to which we are subject.
RIGHT OF ACCESS
You have the right to obtain confirmation as to whether we are processing personal data about you, and if so, request a copy of the personal data. If you would like a copy of the personal data that we hold about you, please send a description of the personal data you would like a copy of and proof of your identity to our email as set forth below.
RIGHT TO CORRECTION
You have the right to correct any inaccuracies in the personal data that we hold about you and, where applicable, to complete any incomplete personal data that we hold.
RIGHT TO ERASURE
You have the right to request that we erase the personal data that we hold about you if one of the conditions in Article 17 of the GDPR applies. The right to erasure does not apply in certain circumstances, including where the processing is necessary for the establishment, exercise, or defense of legal claims.
RIGHT TO RESTRICTION OF PROCESSING
You have the right to restrict our processing of your personal data if one of the conditions in Article 18 of the GDPR applies.
RIGHT TO DATA PORTABILITY
You have the right to receive personal data concerning you in a structured, common, and machine-readable format or request transmission of the data to a third party, if the conditions in Article 20 of the GDPR are met.
RIGHT TO OBJECT
You have the right to object to the processing of your personal data based on our legitimate interests at any time. We will no longer process the data, unless there are compelling legitimate grounds for our processing that override the interests, rights, and freedoms of the data subject, or the processing serves the purpose of asserting, exercising, or defending legal claims. You also have the right to object at any time to the use of your data for direct marketing.
RIGHT TO WITHDRAW CONSENT
If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. To submit a request to exercise your rights, please send us an email to privacy@inspectionxpert.com, or send your request by mail as set out in the How to Contact Us section below, with your first name, last name, and email address, and a detailed explanation of your request. We may have a reason under the law why we do not have to comply with your request, or may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
LODGING A COMPLAINT
To submit a request to exercise your rights, please send us an email to privacy@inspectionxpert.com, or send your request by mail as set out in the How to Contact Us section below, with your first name, last name, and email address, and a detailed explanation of your request. We may have a reason under the law why we do not have to comply with your request or may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response. If any request remains unresolved, you may contact the national data protection authority from your EU Member State.
If you have any questions or comments about this Privacy Policy, if you need to report a problem, or if you would like to exercise one of your rights under this policy, please contact us at or using the information below. Please include your name, contact information, and the nature of your request so that we can respond appropriately and promptly to your communication.
Email: privacy@inspectionxpert.com
Postal Mail: InspectionXpert Corporation, Attn: Operations Department – Privacy, PO Box 1660, Apex, NC 27502
We reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Services after we post changes is deemed to be acceptance of those changes.
Effective Date: 03/23/2021
Last Updated: 03/23/2021
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